How can we help?
For an order, open Orders first to see its latest status. For a product question, contact the shop shown on that product.
Sign in to create an evidence-led support case. Never send an OTP, password, full card number or UPI PIN.
For email follow-up, use support@medhigo.com and include the case reference.
What happens next: we will send a response or status update within 24 hours. A refund, bank check or merchant investigation may take longer; we will keep you informed.